—but it's one of those things where you truly need to be flexible because things are changing. I've spoken with my wife and said that if I happen to kick the bucket over the next little while, I don't want a funeral. I would truly like to have a celebration. If my mother were around—she passed away a few years ago—she would not have had that. We would have had a funeral no matter what I said, but it's a celebration.
Interestingly enough, Ms. Lasher, I stumbled on an article in the Toronto Star from a few years back where you were quoted about hearing a motorcycle heading out of a chapel at the end of a service and that shocked you. At the same time, you recognized the need for flexibility.
Mr. Head, I like the way you described how we should be looking at the difference between a custom and a protocol, and looking at the definition. Do we need to have such strong flexibility, what we've been talking about, to ensure that the family's wishes are there, but at the same time do we need some protocol, that there's a phone book rather than a rule book as to who you can contact or who you follow up with to ensure that the protocol is being met, but that there's flexibility for the family? Would that be fair?