To add to that, the challenges are vast for funeral directors today. As Brian has commented, the challenges we face are not just religious beliefs but family conflicts. You have issues within the family that we have to cope with. For example, we have had families that can only—the husband and wife are separated, so they come at different times. They don't want to sit beside each other. Those are just small examples of what we deal with every day. Of course, there's the religious belief. That could be handled through the funeral part of the service. That's specific to that area. In relation to the visitation, the receiving line, and all those details that are important to the funeral service, it's critical that we communicate with the family and have their input into what will happen with this state funeral.
On May 10th, 2012. See this statement in context.