I think the challenge that the funeral service deals with today is that the client or the family we are dealing with comes in to make arrangements as an open book almost. They're not prepared for the scenario. They're not prepared for this to happen, and the funeral homes can really help to direct them. So if there were a set protocol that we said was a standard across Canada for a state funeral and asked if they were comfortable with it, I think the majority of families that have come through our funeral homes would accept the majority of that or a high proportion of that.
That is our challenge in funeral service, in that families will come in and have a basic idea, or they want one little thing that has to happen because “Dad always mentioned this”, but then we have to work around it. We have to say okay, and then ask “What about this and this and this?” and get to that final service plan. So a standardized template would be fantastic to present to a family. I think they would be open for that.