I've had experience with the Calgary Police Service. We've done many services for them. They definitely have a protocol they follow. I always feel just a little sorry for the family because it seems as if they get lost in it, and that's always been...I'm sorry, I'm a funeral director and that's where my heart is. That's what we've all been trying to convey here.
Definitely I think there is a difference between protocol and custom. I agree with the gentleman at the end of the table. A little flexibility needs to be there so that the family doesn't get lost.