Thank you very much, Mr. Simms.
From a hotel point of view—and I'm not trying to be disrespectful at all when I say this—we go to the guest or the client when they approach us, and so long as what they are asking for is legal and moral and we've agreed upon a budget, then we will typically do just about anything at all to make your life comfortable and happy.
Your question is about where we run into difficulties, about what is the biggest hindrance. The Government of Canada is our single largest client. The government represents between 11% and 12% of all of our business, including you folks. There is not one single thing where we say, “Oh, my goodness, this is a problem.” We have most of it pretty much figured out—our industry has been around for thousands of years.
I can't say that there's one single thing. Bureaucracy sometimes can become a little bit of a pain—which it is to all of us—but typically, most people have it figured out. What do they need? What do they want? What are the requirements? Some people are better educated on it and more experienced than others, but I can't really say that there's one single item.
That's a long answer to....