For example, we partnered with the City of Richmond in B.C. For a long time there had been a lot of complaints in the public, in the media, talking about, for example, Chinese language signage. That caused a lot of angst in the local community.
The city partnered with us. We hosted a one-day symposium. We invited, in fact, the people who had launched the complaint to city hall and who had asked for a bylaw to be enacted to ban that kind of signage. I actively reached out to them and invited them to the symposium. At the end of that particular one-day symposium, they felt so good. They told me, “This is the first time we feel we've been heard. We're not racist. So what's the problem?” We also partnered with the media. Many journalists came and helped and participated in this discussion.
This is the direction we are going in, to bring people together and be part of the solution instead of part of the problem.