The day-to-day struggle is really that many of our board members, who are part-time appointees, supposedly spend no more than two or three weeks a year for meetings, but I can tell you that I personally spend about two or three hours a day. Those are some of the challenges. We try to fill in the gaps. We don't have the ability to have all of the regional presence, so all the board members in the different regions have to be the soldiers on the ground as well. Those are some of the challenges.
I'm very pleased to mention that in the 2012 committee hearing looking at the special examination report, the committee chair was very lavish with praise. He said at the time that no other organization, agency, or department ever had such a report from the Auditor General. There was not a single recommendation that was needed for any improvement.