Thank you, Madam Chair.
Thank you for coming in this afternoon. It's much appreciated.
I'll start by sharing an experience I had on StubHub recently. I've had some good experiences, but this experience was a tough one.
I went to buy tickets to a Morrissey concert. I'm a big Morrissey fan. However, the show sold out across Canada, for the sake of argument, in 30 minutes or an hour, or whatever. I was on the phone. I was trying to buy my tickets. I couldn't get a ticket. When I had a chance to buy two, by that time, they were gone, and so on and so forth. I was extremely disappointed.
One hour later, there were tons of tickets available on StubHub that, I'll be honest, I was still quite happy to buy. I paid a lot more than face value for them, almost double, but I bought the tickets.
I wasn't able to go to the concert, unfortunately for me, and I went to resell the tickets. I could resell the tickets and I thought at the time, “Because I had such a hard time buying the tickets, it's going to be easy to resell them.” I posted them for resale and that was all good. Then I went on the site, and there tickets all over the place for sale. I didn't sell them, because there were all kinds of other tickets for sale.
You did, too?