A few years ago they were pretty good.
That said, you can still go on a secondary site, whether it's StubHub or what have you, and buy tickets. However, what a lot of people don't realize is that you can just go down to the Ottawa Senators box office and buy tickets directly.
For example, I could look at upper bowl tickets on the secondary market and they would be $65. I could go down to Kanata, walk into the Canadian Tire Centre and buy upper bowl tickets in the same section for $39. How much onus is on the teams and on the performers to get the word out that there are tickets for their own events for sale?
I certainly think the study is extremely important. It's important for a lot of Canadian families that tend to fall into always buying tickets in the secondary market and paying more for them.
How much onus is on the actual teams? Should the Ottawa Senators be promoting much more that you can buy tickets directly from them?