It's a good question. He didn't go into that and he didn't go very far into looking at venues as primary stakeholders. I feel that if venues were supported by the other industry partners, they would be able to get the technology to at least improve some of it. He didn't really go there.
His report was fantastic. It was very comprehensive. However, I was a little disappointed to see that he didn't go there and he didn't go into specifics about what type of technology is out there.
It's a bit of an arms race with the technology. The industry stakeholders are always trying to be one step ahead, or so they claim, of the unscrupulous secondary ticket sellers.