I would agree with Mr. Demers on that point for sure. Whether the thing comes in a delivery van, by Uber, or by whatever means, people really don't care. They are quite willing to connect their laptop to a Wi-Fi connection as they lie in bed at night or to flip through their cellphone or to get up and watch the screen in another room. The screen and the device are really just a substrate that delivers whatever content they want.
At the same time, though, we have to get away from the idea that the pipes are just empty pipes. The idea that somehow we have to fill up the pipes and that the pipes gain value from the content we might somehow give to them is exactly the folly that got the companies into trouble to begin with.
I can remember Bronfman, when he was head of EMI, saying that without us, the kings of the music industry, filling up the pipes, people will just have gray screens. No, no, no. People will talk on their phone in the most intimate detail and fill the pipes with the intimate details of their lives. They'll get content from everywhere they want. This is what Mr. Demers is saying.
One problem is that sometimes the use of the content is uncritical, and you ask how you judge whether that source or another source is credible. I see this when my students want to peddle stuff to me all the time, in papers that they got from some generic search, and this just isn't on, for a university-level paper.
There are different sets of problems, but I don't think those are the ones we're dealing with here.