I work with an immigration organization, and I'm also part of a very diverse community. I'm very connected with the Arabic-speaking community and with the Spanish-speaking community because of my previous position.
To perhaps touch on why Narges was not able to deal with that issue at the time, I don't think everybody is aware of their rights. They likely know it is wrong, but they don't know where to go or how to address it. I think many feel that it's a huge hassle for them to try to prove that the other person said what they said, because it's his word against their word, and who is going to be believed?