I'd like to answer the previous question, if I may.
Volunteers in small and medium-sized museums are on the front lines, but we need to have the resources to look after them. At the women's museum, we organize a dinner every month. Everyone attends, and we all chat. We are trying to foster a positive workplace culture. However, when everyone is exhausted and overworked because of a lack of resources, we obviously cannot look after them the way we would like.
We can give them T-shirts and training here and there. That is all well and good, but if we don't have the basic tools we need, there is absolutely nothing we can do. We can host dinners and other events of the sort, but we can't do anything to publicly recognize their contribution, much to our dismay.
For instance, a local representative will soon be honouring one of the volunteers. As wonderful as that is, we can't invite everyone to a reception afterwards. We can't put together a press release to let people know that the person is being honoured or give the volunteer some public recognition, because it takes too much time. We wish we could, but we simply don't have the resources.