—let me try to unpack it a little bit.
It's interesting because, as you know, Telus is one of the only big players that doesn't have a content business, so I'm not sure how.... The conflict of interest is one that I really don't feel. When you look at the returns for Bell versus CTV, it's more that the money flows from Bell. All the broadcasters are in trouble financially, so it's not clear which side is benefiting, more or less, from different parts of our report. You'd have to talk to them to see on balance whether they think they did well based on our recommendations.
As for what I can tell you about the CRTC—because if you looked at my CV, you would know I worked there for seven years much earlier in my career—you're absolutely right that they issue a licence and, unless there are complaints, they may not look at that organization again until licence renewal. That's one of the problems we tried to address in our report, because with the resources they have, that's the best they can do.
We've said that the only way for it to move out of that reactive mode, which is to deal with things as they come up on the regular agenda, and to be more proactive is to have two things. One is more research capacity so they can understand what's coming and be much more proactive about it and, the other is more powers around data gathering, because they don't have the information they would need to address some of the issues that you raise, as well as enforcement powers in broadcasting like they have in telecommunications.
In order for them to do what you're talking about, I think our recommendations actually speak to the very problems you're raising in terms of more research capacity, more data-gathering powers, being more proactive, getting more regular reporting, and then being able to have the enforcement powers if there are breaches, which you can only know if you actually have the information and the capacity to monitor and evaluate as you go along.
I don't necessarily agree or disagree with what you're saying, other than to say that we really do see a very important role for the CRTC in this complex digital environment to really have a much better handle about what's going on in the marketplace.