Certainly, going back into your question, I'm not tone deaf, I think. I certainly heard all of your questions loud and clear.
This is part of what I will take in at the beginning of my mandate, but I need a plan. I can't devise that plan or...it would be irresponsible for me to commit to alter this system one way or another without having a plan on how to do it. I need the information and I need to work with the people inside to get them on board for something that all of us will be comfortable with.