At the time it happened, we could see the light. We could see the industry returning, but then soon thereafter it just came crumbling down. Then without that safety net, it was devastating. I've been doing this for a long time, and I have never seen that amount of despair.
When you're going into the industry, it takes a lot of training. It's really impacting our younger members and particularly diverse members, who are just now starting to come into the industry. They're the ones who are feeling the brunt of this the most, and that's unfortunate because that's our future.