Thank you, Madam Chair.
First of all, I don't participate in the claims resolution process. BFL Canada is a broker, not an insurance company. It's fairly important to specify that fact.
The Quebec Insurance Brokers Act allows me to say some things, but prevents me from saying others.
I'm sworn by confidentiality, is what I'm saying.
I need to understand. When you speak to the fact that there may be a conflict of interest, exactly what do you mean by a conflict of interest here? I don't see any conflict of interest with my role here specifically.