How it works with us is an athlete will come to us and say that they have been having this issue, so we will talk to them, obviously, and then see where that's at. If they want to write a letter of complaint, we potentially could help them write that letter to their NSO, if that's the work that they want to do. If they are looking to take more formal action, then we steer them towards Sport Solution, which is a branch of Western Law, and they then get actual legal consultation, because we don't provide that.
On March 27th, 2023. See this statement in context.