I address this situation in the way that I would if I was teaching a student at my school who experienced difficulty and needed support, guidance and discipline.
As I work with kids as they age through high school, it's very common for students to make mistakes. They are adolescents. The prefrontal cortex is developing. They are plus or minus four years from their chronological age in regard to physical, intellectual or social maturity.
I look at the student in front of me as an individual. How do we evaluate and develop your value system? How do we fill the gaps in what you may be missing?
It is no different from the 500 students I have mentioned who have already gone through my program. I take them for what's in front of them and how to help them move forward.