Like everyone involved in the sport system, I'm horrified by the stories that we've heard over the last many months.
OTP was founded at the request of athletes who complained that the sport system was underfunded and they weren't receiving the necessary support that other nations were providing to their athletes. These were barriers for them in achieving their goals.
OTP was given a mandate from Sport Canada, the Canadian Olympic Committee and the Canadian Paralympic Committee to help Canadian athletes have everything they need in order to achieve their goals. It was never intended to put medals over anyone's well-being. The person has to come first in all instances.