I'll continue with my list of suggestions.
It isn't just the files of family members of refugee protection claimants that often drag on. Their own permanent residence files also drag on. They have to constantly renew their work permits. Employers don't always recognize the implied status. Claimants can't upgrade their education because they don't have access to the tuition fees that permanent residents have.
One last time, Mr. Minister, could you tell me if you are prepared, as a thank you, to take the files from the bottom of the pile and put them on the top?