I can't overstate the impact. I mean, it was large. It affected a lot of people. It wasn't just a couple of hundred people who were impacted here. Tens of thousands of people were impacted in their daily lives. They were impacted in grocery shopping. They were impacted in taking transit to get to work and in every other facet of things that people in cities do each and every day. It went on for a week.
The problem was that I couldn't give them a line of sight on when it would be over. Police were developing their operational plans, so it wouldn't have been appropriate even if I'd known. Just in trying to respond to them to say that we were on this and to have comfort that the leaders were dealing with this, it was difficult to communicate with them in a way that provided clarity to them. It looked like this could go on as long as the situation had gone on in Ottawa.