Considering the way citizens are and what society has become in 2016, I think they have very high and fundamentally contradictory expectations. I don't think there is a system that can fulfill all those expectations. There are frustrations with the system, but I don't think adopting even a moderate proportional representation system would solve voter disillusionment. It goes deeper than that.
Your committee has a huge job. You have to come up with a reform plan. It is not easy because it is technical and you have to weigh the pros and the cons. I wish you good luck. I would like to be convinced, but there is still a burden of proof. The burden of proof must be established. I will say it again, and I know you don't want to hear this, but the experts are all opposed to the current voting system and I find that unfair.