As I said, legitimacy is a contentious notion that has been the subject of debate among philosophers and social scientists for centuries, and I don't like it when we have shallow statements in the media that if you fail to get this approval rating on a particular project, somehow it is illegitimate, or that a referendum is the one and only way you can arrive at a legitimate outcome to a process like this. There could be multiple methods for deliberation and decision-making on a topic as important and sensitive as electoral reform, and a referendum could or could not be part of it. I am almost of two minds on that. Legitimacy, use the term carefully.
On local representation, I did research on how the MPs manage their incoming mail, and it proved to me that even though Canadians are often unaware of the names of their local representatives, when they have a problem they turn to them. I would not want to see that diminished. I could tell a wonderful joke about that, but I won't because the time is not here.