Thank you, Mr. Chair.
Again, I appreciate the witnesses' presence here today.
My riding is Langley, British Columbia. We didn't use a lot of salt in that area until this weekend.
I'd like to continue in the vein of enforcement and compliance--basically, how issues of compliance and enforcement are initiated and how we work with industry to make sure they're aware of the statutes. I believe that would be my first question for the staff of the department: how do we make sure industry is aware of the obligations? Is it step by step? Who initiates that there is a problem from a specific company or from the use of a substance? Is it a public complaint? Is it field officers? Who initiates it? Is the education progressive as they deal with the person who is not using the substance properly? If there's a compliance issue, are they educated through the process and there are fines only if they are pushing back and not wanting to be good citizens? Basically, how do we go through the education and enforcement?