We use indicators such as the number of reports that have been subject to parliamentary hearings, which gives us an indication of usefulness. We will look for other work: the number of times our recommendations have been endorsed by a parliamentary committee; we look, obviously, at operational indicators, such as timeliness; we also do surveys of departments to see whether the reports are useful to them. We have sometimes to take those responses with a certain analysis. So we have a number of surveys that we do, and one of the major indicators of performance, which many audit offices around the world use, is implementation of recommendations.
On January 31st, 2007. See this statement in context.