Office forms? I don't stay up at night worrying that there's a lack of paperwork in the sense of paperwork to please auditors. But we base our work on evidence. Particularly when there are inspectors' reports, which are the evidence base for proceeding further—for example, into a potential criminal proceeding—the lack of that paperwork isn't to please auditors, but to ensure that the existing system works as intended. We've said in this case that there were major failings with Environment Canada's own system. It's not our system; it's their system.
On December 13th, 2011. See this statement in context.