One of the points that we are trying to make is that sometimes we get caught up in the legislation and the regulations, but the education and outreach is probably just as important, particularly in our experience with landowners and groups of landowners. Engage them and let them know that there is navigation legislation and what it means, what it means for them, and, if they are doing something on their lands that is going to impede navigation, what they need to do about it.
The second part of that would be what you're talking about with individuals or groups, with the public being able to come forward. In our experience, often the reason that complaints probably aren't heard as much as issues are happening is that people don't know that there is recourse.