Yes, fear was going to be my next word. There was uncertainty and fear.
It's horrible that it happened. I feel very sad that it happened. I place a high priority and a high value on those relationships. All of us, as individuals and as human beings...none of us want to be fearful of things as basic as water.
As soon as I, the management team and our organization became aware of that and that there was fear in the community, we immediately authorized providing drinking water. Again, that was despite the fact that we had data that said that the water was fine to drink. That didn't matter; it was all about fear—