I mentioned in my opening remarks the importance of listening. Dr. Ramana touched on this as well. We can't just define the problems; we have to listen to what people think the problems are, which might be problems we didn't even think about, but what they think the issues are, and we need to address them.
I think listening is very important. I think the NWMO, as I mentioned, has done a good job at this. They spent the first three years of their existence doing exactly that, and I think that's key. It's having the conversation, creating time so it's not just a quick sound bite and not a meme on a Facebook page, but it's talking with them.