Thank you, Mr. Chair.
Before I get to my question, on Mr. Martin's point about the questions that were put.... Let me come back to that thought in a second.
I'll go to my question first to Mr. Rubin. Mr. Rubin, we heard some sensational testimonies and allegations around inside tracking systems and motives being challenged on numerous requests, I assume, in your testimony. On the systems themselves, I think it's reasonable to suggest that every department has to have some way of tracking inquiries and data and categorizing these types of inquiries for purposes of efficiency. What are you really alluding to here? What point are you trying to say, and what proof would you have to suggest that somehow these tracking systems, as you call them, are somehow not what they should be?