The Privacy Act and the Access to Information Act, and I've done extensive research of all the House of Commons debates that took place 10 years earlier, leading up to it. When the acts were enacted and the two commissioners were appointed, Dr. Grace as Privacy Commissioner and Mrs. Hansen as the Information Commissioner, there was no public education program, no system of any sort to give direction to the bureaucrats that this was a right like any other, and they would be held to a standard, and there would be penalties--not in the act, but in policies; you would expect that to be done. There were no expectations, and there was also no change in values. The processing of these records has now been transferred from the bureaucracy to the public as a concept.
On October 16th, 2006. See this statement in context.