The law does allow extensions of time in extenuating circumstances.
The underlying problem here is the tension between any government's desire to coordinate its communication strategy and the predicament posed by any right-to-information law, which is that it creates the opportunity for uncontrolled dissemination of information. What frustrates requesters, in particular media and party requesters who want the information in a timely way, is the layer of bureaucratic routine, designed to ensure the coordination of messaging, and the delays this causes and the lack of an effective remedy in those cases.