Thank you, Mr. Chair.
Thank you for coming here again.
I've got to say that when you and I first spoke about your job, Madam Commissioner, it certainly was an enlightenment on a personal basis, because I was the owner of a small business prior to this, and I've got to tell you that it struck terror into all our hearts when the mandate came down.
When I listen to the testimony, it appears to me that you don't really have a heavy-handed approach unless there's cause or unless there's violation. Am I correct in assuming that?