Consent, of course, is at the heart of the protection of privacy. As you say, the problem of tightening it up goes to the challenge of trying to provide a basic definition of all the contexts in which you give consent. That would be quite a challenge, and I would not be able to suggest how you would say in such and such situations it's expressed consent and in other situations and so on. In enumerating them, we have provided guidance, we have suggested the level of consent. We have many conclusions on this, that the more sensitive the information, the more express the consent would be. We've gone into the issues of what a reasonable person would consider appropriate in consent in the circumstances.
It is not an issue for the law to be tightened up, but for compliance work. This can be. If you had made a complaint, for example, that would have allowed us to go into the current practice. Why is that company coming back again and again? We may have seen them already, or we have never seen them. It would be a chance, an open door, but everybody doesn't have time to make complaints to the Privacy Commissioner; that's the problem.