Mr. Loukidelis, in B.C., you can make orders dealing with complaints. You said you had to make orders eight or nine times in the last few years.
Commissioner Stoddart said herself that it was not a priority in federal legislation, at least for her office, to ask for the power to make orders.
You talked to us about your own experience. You said you referred complaints to mediation and to someone else. Even if this is not included in legislation, doesn't the authority to make orders and find many kinds of other solutions reduce the number of complaints or at least improve the complaints review process?