To begin with, in our experience, there have been organizations that didn't really follow the commissioner's recommendations. In those cases, particularly if the name of the organization is unknown, consumers will want to solve the problem themselves, by no longer dealing with the company or whomever.
I should also point out that in the provinces, for example, in British Columbia, an order is not made every time. The power is there to persuade companies that are a bit reticent to change their practices. I think it works well.