Thank you. We kind of got off on the education end of it.
We don't believe that the act should be made less onerous. We think it should be made clearer, more precise, so that consumers do know their rights and what they can do, where they can go, what is allowed, what isn't allowed. I think a lot of small businesses would like to know what is allowed, what is not allowed, what they can do, what they can't do. Sometimes just knowing “This is what we have to do; okay, that's fine, this is what we'll do”.... Trying to muddy around in an area where there are no real rules and you're not really sure what you're supposed to be doing--“Maybe if we do this, it'll be right, but maybe it won't be, and how do we know?”--is difficult.