Thank you. That's a very interesting question.
In the cases we have decided—and I remind you that 75% of our cases are settled in the course of investigation through mediation—we take into account the context in which we're dealing, and I think that's one of the merits of the case-by-case basis. Is it a corner store? Is it a family business?
We had one recently that was a very small, community-regulated radio station, and the assistant commissioner and I had quite an exchange, because I didn't realize it was that one. We were looking at the wording and what had happened there. We specifically took into account that it was basically a volunteer association, although caught in federal legislation; our expectations were tempered by the fact that this was not a major corporation.
This comes up all the time. We try to administer the law in a way that's sensitive to the burdens of business people all across Canada, and I can't say that we have any particular problem with small businesses. They're perhaps not as sophisticated as the larger ones, but when we explain the law to them, they are very happy to comply, in our experience.