I've not yet memorized the 13 exemptions, but it could be “relations with a foreign country”; it could be “matter under investigation”. There is a whole series of them.
As the deputy commissioner said, our approach to each complaint is to hear both sides, not to prejudge the case on its prima facie presentation. The to and fro that our investigators entertain with the coordinators usually leads to resolution of the complaint. We have a very high success rate. Or, at the end of the day, it could end up in the Federal Court on a section 37 recommendation of the commissioner.
For us to speculate on a reported case that we haven't seen, I think, might undermine the perception that we approach this from an impartial stance going in and that we are--hopefully--still impartial going out.