Yes. We did see better education, better understanding, but we also found more subterfuge, the use of post-it notes to transmit the identity of the requester. It wouldn't appear on the actual transmittal slips of the file that went forward, but it would be on yellow post-it notes, to be removed later, and so on.
There were two types of reactions. One was in some areas to be much more professional and careful, and in others it was just to be more devious.