I don't like to say generalized negative things, but exempt staff in ministers' offices sometimes aren't well enough educated about what their role is. They feel that in order to properly put wings and a halo on their minister, they need to know everything that might go out. But when they get it, they never read it, and they don't know what to do with it in the first place.
And the minister isn't helped at all. The minister is killed with kindness, because then we arrive on the doorstep and ask him why he is holding everything up in his office, and the minister replies that he didn't know he was holding everything up in his office, but that there's a keener down there who is just out of university who seems to be enjoying reading all those access papers, although he himself is not.
Yes, I think there is education that has to happen, and we'd be happy to meet with all the exempt staff of ministers whenever they change and just get them the facts of life. There's a law here, and if they want to get on board, well, get on board in a default system. If you don't read the records--