I'll be interested to see what the results of the investigation that is under way are and see what the response to it is. When you look at the number of public servants who are involved in this and the possibility that individuals may not be fully following the policy, I wouldn't put it down to a change of government or anything like that. I would put it down, really, to this being a complex area in which there are 25,000 things that happen per year. One or two may go wrong, and those we had better fix to make sure it doesn't in any way become systemic.
On October 4th, 2006. See this statement in context.