Thank you very much.
I would like to begin by welcoming you to our Committee. We have met with you several times before, and it's always a pleasure to see you again.
In the conclusion of your presentation, you say:
This next year promises to be a dynamic one for our organization. From our internal recalibration of our business processes to our new outreach initiatives [...]
I would like you to explain what you mean by “recalibration of our business processes”. I am also wondering what is meant by “new outreach initiatives”. Although I am quite well educated, I do not understand the meaning of the expression used in French.
You go on to say that the key word for you is change, but I don't know what kind of change you're referring to.