In order to be fair, the way we currently do investigations is such that we work on the basis of the order in which we receive complaints—one after the other. At least, that is the way it was previously. We have changed our way of doing things. Increasingly, we want to make an intensive effort right from the start, not only to keep citizens and organizations informed, so that they can correct the problems themselves, but also to triage complaints strategically, so as to focus on those that have a significant systemic, social or institutional impact.
On April 17th, 2008. See this statement in context.