I'm suggesting that the time of the Office of the Privacy Commissioner could be better spent. You could suggest bringing reform to the Privacy Act and also to PIPEDA. We don't even have the possibility of declaring complaints frivolous and vexatious and made in bad faith, as we do under PIPEDA. Even that is not that useful.
We need to pick and choose. I think for some complaints we have to be able to say to citizens, “Okay, this is all the information. This has been decided time and again. Here you are.” Then we can concentrate on something that is going to impact thousands of Canadians.
So yes, I don't think our time is well spent having to investigate every single complaint. And then someone can make a complaint once the organization has not replied within the 30-day time limit. Some populations do that more than others. I don't think it's useful to the concept of privacy rights in Canada.