You're right: the Access to Information Act and the Privacy Act are like the Chinese yin and yang. For some people, however, they must make it hard to make decisions. For example, one senior official came here and had a lot of trouble providing information in response to an access to information request. She said that she herself is very concerned about the confidential nature of the information. She was the access to information coordinator.
It seems to me that having to handle two acts creates difficulties for officials. Wouldn't it be better to separate those duties? There are two commissioners. Why isn't it the same for the employees?