Mr. Chair, just to make sure I understand the question, in terms of our work we provide policy advice and support the administration of the program throughout the 250 institutions. A large component of that is the training and development of the ATIP personnel, the people who are on the ground answering those requests.
Our responsibility is to make sure that the community understands what their roles and responsibilities are.
As I'm sure you will appreciate, we have added 70 new institutions as well, which is quite important. We were 180 institutions, and we're now 250, so we've added a considerable number. We're putting a lot of effort into doing that, under both the Access to Information Act and the Privacy Act. We do our best to support the institutions in streamlining processes.
If I can just add to something that Mr. Cochrane mentioned earlier, about making it easier for institutions in some of the work we do, one of the big efforts that we have in our division is to put together InfoSource. That's a huge publication, and it's much larger now because we have all these new institutions. One of the things we're looking at is to make it much easier for institutions to do those updates. We're trying to facilitate their jobs by doing that.
As well, because we've grown to support the ATIP community, we have established call centres, and we have a website that we're using to facilitate the work that's done. We're doing everything in our power, within our responsibilities and within our roles, to support the community so that they can deliver the service, duty to assist being a big one that Mr. Cochrane mentioned.