With the departments, I'm often amazed to find sometimes--when we do get waivers on privacy--how much information departments have on individuals. For example, some departments would say, “That particular person has called our office 17 times in the last three years.” And they have a list of the dates, the hour, and the subject that was discussed, and often the answer that some public servant would offer to that person.
Are you aware of that type of information being available? We might comment on Madam Lawson and say, “What has her connection been with Human Resources and Social Development Canada or Service Canada?” And some bureaucrat can say, “Well, she's been calling and....”