Yes, that is the one recommendation from the Privacy Commissioner that I'm not quite ready to endorse. I would like to see more evidence that it's really not possible to handle or deal with all the complaints that come before her in an effective and efficient manner. It would seem to me that a requirement to investigate still leaves a lot of leeway, a lot of discretion, to the commissioner in how she goes about that investigation, and you could do some fairly brief investigations in those cases that don't warrant full-scale investigations. I think obviously the recommendation is worth considering. It's coming from the Privacy Commissioner, but it's not one that I feel I or the clinic can endorse at this time.
On May 6th, 2008. See this statement in context.